Ratings & Reviews
April 2025

"Thanks for having the item that met the specs we needed. Delivery time was great."
Brent M.

"I found you on an internet search. Glad I did, the valve is working great"
Douglas W.

"Great customer service."
Andrew R.
March 2025

"Tech support from purchase to delivery was top notch."
Doug S.

"Great experience with purchasing from Valworx- 5's all around."
Liz S.
February 2025

"Competitive pricing, easy ordering, and quick shipping was very much appreciated, also being able to speak with a human representative, quick responses and positive communication."
Jeff A.

"We used five of your valves and they were durable and worked reliably. It worked out well."
Scott C.

"The product ordered is working perfectly so far, and arrived within the projected time."
Jacob S.
January 2025

"We like the product, the range of valves and in general a good and efficient company to deal with."
Wayne A.

"A huge attraction was your location, coupled with your ability to assemble the same day to have it ready to pick up or ship. So far, the unit has been working great."
David B.

"Everything was awesome. We got them sooner than we thought we would."
Roy P.

"I called Valworx and spoke to a very nice and polite lady that went out of her way to make sure my valve shipped out immediately. Wow is all I can say. Most companies customer service is non existent nowadays, but not at Valworx."
Sergio Ruiz.
December 2024

"The product met the design specifications and functioned properly when installed. The price was fair."
Jim K.

"You were great to work with!"
Lindsey N.
November 2024

"Perfect for our needs. Delivery was prompt and packaging great."
Andrew T.

"My experience in dealing with everybody from Valworx was the best customer service experience that I have had for all of 2024. Ashley and Christine were both a pleasure to deal with and every call or email was met with the same level of excellent service and prompt response. Overall I would rate my experience with Valworx and the people who work there at a 10 out of 10."
Darren G.

"These valves worked flawlessly."
Chad P.

"Product was very robust and exceeded our expectations. Price point was reasonable and delivery was as stated."
Travis S.
October 2024

"Excellent, better than good."
Wendy F.

"The valve is a very good unit and I was very pleased with it. Install was easy and the unit seems very robust. Price was a bit more than expected but for reliability it is well worth the investment. One emergency service call and follow up repair is more than the cost of the unit. Delivery time was excellent and customer service contacted me immediately about extra shipping charges."
Hans D.

"The servo controller was exactly what I needed to replace an old device. It was a perfect fit. Shipping was fast and cost was great."
John M.
September 2024

"Had issue with Shipping to Alaska and the price is always a problem- not Valworx specific."
Shane K.

"A Google search led me to you, but it was the excellent telephone customer service from Christine that led to the sale. I'll be back for more soon."
Paul K.
August 2024

"Our vendor wanted to change double [acting actuators] so we went factory direct and we are glad we did!"
Conor S.

"My Contactor received only 1 unit when he ordered 3. Lindsey worked with our customer to get the remaining two units out. I was very pleased with Lindsey's timely response and the other two units had shipped promptly!"
Brian S.
July 2024

"Thanks for competitive price and fast delivery!"
Kim D.

"I found your website from a google search, the website was great! Easy to navigate and I appreciate the online payment as compared to having to call in my visa like some of the other online valve suppliers. I will definitely purchase more valves from you guys going forward."
Russell H.

"The documentation on your website is excellent!"
David S.
May 2024

"Great customer service- 5/5 on all counts!"
Paul I.

"Was desperately searching for product on Google and found your site. You had the valves in stock that I needed, and it was critical that I get them asap. Your company definitely delivered."
Hazel H.
March 2024

"Thank you for your kind help, a great company, the people who supported me, the saleswoman (Ashley), everything was great."
Agustin C.

"Bottom-line, your products and support are a 10 out of 10."
Patrick W.

"Email communication from Valworx was fantastic and so I knew when it was coming."
David P.
February 2024

"Customer service is outstanding, especially Christine, who went above and beyond to correct an ordering mistake that I made. Overall, I found your customer support to be outstanding; courteous, professional, prompt and very pleasant."
Mike T.

"So far I've ordered two more valves from you and I'm very impressed with the quality and shipping time! I definitely will be ordering more from Valworx."
Darren K.
January 2024

"Great customer service."
Daniel M.

"I searched "diverter valve" online and Valworx was one of the top results. I used your website to view specs then ordered. Very easy."
Andy O.

"I just wanted to share that we had a great experience with Valworx. We needed replacement valves quickly for our job start up and the folks in the office/factory made it happen so we could meet our deadline. That's the type of service we like from our vendors, and I've already recommended Valworx to others because of it. Looking forward to using you guys many more times in the future."
Thomas L.

"The product was great, the timing of delivery and ordering was awesome. One of the best places we have ordered from. We will be ordering in the future from you guys. We found you on Google and you where one of the only companies that had the product we needed in stock ready to ship!!!"
Phil L.
December 2023

"Customer service was wonderful and answered all my questions."
Tany Y.

"Items shipped on time and as described."
Tony T.

"Was surpised by the quality and delivery time."
Christopher F.

"Really good service, your sales folks are top notch!"
Larry W.
October 2023

"Your availability was quick and the website was easy to follow."
Justin K.
September 2023

"Great reviews led us to making purchases with your company. And always having the parts we needed and shipped to us in a timely manner and for a great price."
Jacob R.

"I must say that the times I called Valworx, was always a pleasure. Tell the ladies that helped me (I believe their names were Christine and Lindsey) Job well done. Thanks to you and your crew for the product and support. I look forward to doing more business with you."
Steve S.
August 2023

"The product met our expectations, we had no issues with price and delivery time. The head of the project did the research and chose products on your site. I would say specifically that Lindsey, who interacted with both Dan and myself was absolutely outstanding. She engaged with us with different product offerings, checked in often during the first few days, and kept us informed of the buying process. This might sound totally hyperbolic but she was one of the best customer advocates / service folks I've worked with. I will absolutely purchase from you guys in the future and while the product is excellent, the customer service offered by her would ensure we work in the future."
John H.
July 2023

"Honestly your website sold me. You have pictures, good descriptions and the price was there. I was also able to search it fairly easily."
Michael N.

"The technical support team at Valworx certainly saved me a lot of time and provided great customer service."
Cullen L.

"Thank you for providing detailed documentation on your website, it was extremely helpful in my decision to purchase your actuators over other brands. I tend to purchase from companies who are forward thinking enough to provide clear, detailed and thorough information that is easily accessible to potential customers, in addition to maintaining a competitive price point."
John E.

"Came across your company by searching online for electric valves for six inch pipe. May I say, also, that Lindsey was helpful, patient, and very professional. I wish I could buy something from her every week."
James R.
June 2023

"Price beat all competition, especially the quality of product."
Kiel P.

"I am very impressed by the quality and performance of the product. It is exactly what I needed!"
Phil P.
May 2023

"We worked with Jill after our original order wasn't showing up so we decided to have a new order shipped Next Day Air. In the end we were able to accomplish what was required. I understand mistakes can happen and we will be more than happy to order parts from your company in the future."
Jim M.
April 2023

"I am completely thrilled with the product and your customer service. I did a google search for automated valves and your company appeared. I was immediately happy with your website because if its ease of use and abundant technical information. The product arrived quickly as promised and is of very high quality."
Michael G.

"Fast delivery and everything worked perfect."
Kyle S.

"My overall experience with Valworx was positive. The product arrived in a timely manner and appeared to be a quality product. The valve I originally ordered was back ordered for an extended period of time. I was happy to receive this communication with a substitute option. I accepted the option and the install went well."
Brad H.

"Christine was very helpful and easy to work with."
Kevin W.
March 2023

"Your product fully met my expectations and I was very happy with it. The price and delivery time was also very reasonable due to the fact that it was coming across the border. I found out about you after I did an extensive search on the internet and chose your company based on the product and price. Lastly, the most important reason why I will be buying again from you is the great customer service from your sales associate, Lindsey, she was very knowledgeable and prompt in answering my after sales request for help, and that to me sealed the deal for me to be one of your future ongoing customers."
Michael R.
February 2023

"Great customer service."
Michelle M.

"The staff was great, even though you didn't have the original valve assembly the brass ball valve was a greatly needed upgrade, the staff took time to ask certain questions about our system and the valve that was originally there. Installation was seamless, the actuator was perfect and it working great."
Charles W.

"Delivery was great. I thought the price was high."
George S.

"I search on the internet for a product and Valworx had the valve in stock. As a side note, I was talked to Christine on the phone and she was very helpful as we were trying to pick up the valve as quick as possible."
Jim G.
January 2023

"Good number of valves installed at our facility, they perform great."
Jason O.

"We designed a product using a Valworx system, hope to order more soon."
Peter L.
December 2022

"Very pleasant experience with your sales team."
Oz G.
November 2022

"We were contracted to investigate and service some system control valves and had to start at square 1. Worked with Valworx support, learned the units and were making service repairs immediately."
Craig S.
October 2022

"Price was competitive and shipping was right on time. Lindsey was very helpful with my order."
Dan A.

"I do appreciate that you have a person in customer service vs. pick a number on your phone and best of luck reaching a human."
Lynn B.
September 2022

"Great delivery time, plus free shipping with a minimum order price."
Alma N.

"Customer service was great at making our turnaround as fast as possible."
Jeff P.

"I was very impressed with the quality and delivery times."
Mike O.

"Compared to other valves out there, Valworx price is highly competitive."
Mauro L.

"Exceeded my expectations."
Nate K.
August 2022

"Replacing a valve bought through a third party. I will buy direct from Valworx from now on."
Mark F.
July 2022

"Christine provided top notch service."
Caroline C.

"I am delighted that the valves have met with expectations."
Brian W.

"I have to admit I was slightly concerned about the quality of the valve assembly given the price BUT was very pleasantly surprised when I received the unit. We will be buying more from you in the future."
Grant E.
June 2022

"Good stuff, easy buy, price better than anything I could find for a component for a project line item."
John B.

"Extremely satisfied with everything we purchased, especially with speedy service with overnight shipping. I will be shopping with Valworx for all of my valve needs!"
Jose M.

"Everything went really smooth and the actuators I purchases are exactly what I need. I will definitely use [Valworx] for the 20 actuators I need to replace."
Corey H.
May 2022

"Less expensive and much more available than your competition."
Adam G.

"Matthew specified the replacement part and it was exactly what we needed. Price was very high for the small control board we purchased; however, Matthew went the extra mile to get it out to us in Canada very quickly. I believe he stayed late or made special arrangements to have it ship the same day we ordered it."
Glenn J.
March 2022

"Great job overall, very happy."
Bill P.

"Delivery was very fast!"
Daniel P.

"Have known about your products for a long time, just purchased first time."
Fred C.
February 2022

"Product was beyond expectation and price was reasonable."
Dale C.

"Website very easy to use. No doubt one of the easiest."
Lewis W.

"The ability to be able to order directly from the easy-to-use site with a competitive price was what enticed me and keeps me coming back."
Vincent E.
January 2022

"Called and ordered from Jill. She was Excellent! Already spread the work on your great staff and products."
Steve B.

"I was impressed with both customer service and the products."
Caleb N.

"I had a great experience as a first time buyer from Valworx. Great customer service and product looks great. I have advised my inside sales people to start quoting your products. Exceeded my expectations."
Mike K.

"I ordered 4 butterfly valves online around 1:30p-2pm PST. One of which was to be Next Day Air shipped, the other 3 standard ground freight. What caught my attention was shortly after I ordered the valve to be shipped Next Day, I received a call from presumably your customer service department to ensure I was aware that the 3pm EST cutoff to ship same day had passed. I had anticipated this would be the case, but that acknowledgement from customer service was not wasted on me. I don't think many outfits present day would've taken the time nor have been considerate enough to do that. Suffice to say - I found it impressive. Well done."
Aaron H.
December 2021

"We were using another company, but we will start doing more business with Valworx. The cost of an assembly was initially what hooked us. Then we called and was able to get just a valve portion instead of purchasing the actuator and valve assembly."
John B.

"Delivery was on time as requested and impressed with the construction of the valves."
Troy T.

"Yes the product that I ordered was made with great quality also I shopped around and didn't find a better price and was delivered as my order confirmation stated."
Darvin G.

"Price and lead time were far above competing products."
Michael S.
November 2021

"Pricing was competitive and valves were exactly what we needed. I searched your entire website before I called and placed our order. I was helped by your customer service agent and we were able to decide the right valve for our needs."
Kenneth L.

"This product came in perfect condition and works exactly as expected. So far, we have been very pleased with its performance. Delivery was right on schedule, and price was consistent if not lower than other products of this similar variety."
Gabriel C.
October 2021

"Product works perfect, pricing is great and the delivery time was outstanding."
Jim M.

"Valworx didn't have the product I needed but customer service contacted me and suggested an alternative."
George S.
September 2021

"No improvements, got a call back immediately about availability and turned on to a product that would work for us due to a backorder. Will definitely use the services again."
Robbie D.

"Price was less than I expected, and it was delivered in less time than I expected it to be. Google search for a replacement valve."
Reuben H.

"Sheri was fabulous to work with!"
Chrisian S.

"Great product, easy to install, and definitely a great price. The product came in pretty quick. Look forward to purchasing more products from Valworx."
Javier G.
August 2021

"Very good first-time experience. Valves met my expectations. Ordered the wrong valves at first and Jill was very helpful and made the exchange very easy, so customer service was great! I found Valworx online and very glad I did, awesome quality products!"
James B.
July 2021

"Service was perfect. I already had the model # I needed, ordering and delivery was better than expected. When so many manufacturers are having issues, you seem to be on top of things."
Alan S.

"Good as it gets. Simple web store. Good customer service. Workable product."
Ashton G.

"For my small order and products, everything was perfect. Great communication after I placed my order, and my experience with your company was impressive."
Scott A.
May 2021

"Sheri has been a big help in providing customer service. She has since quoted us another product. I appreciate her assistance."
Todd M.

"Shipping was outstanding, got them earlier than expected."
Daniel M.
April 2021

"Hands down, Valworx has had some of the best service I've dealt with."
Tyler D.

"Price was inline. Delivery top notch. Best product I've seen so far."
Dominic B.

"Removed a leaking valve from a different supplier and the Valworx valve solved the leak. Sheri was excellent. I hope all salespeople were as helpful as your company is. Your website is very well done."
Fred W.
March 2021

"Customer service and the willingness to help was excellent."
Larry G.

"Very happy with product & service. Looking forward to next order."
Rafael O.

"Purchasing experience was good and shipping was speedy."
Scott B.

"I had a great experience with Valworx and Jill in customer service."
Marilia M.

"I liked the discount on high volume orders and delivery time was great. Product is beyond satisfaction."
Julio D.
February 2021

"Product was exactly as expected and on time delivery. Was completely satisfied with expectations and what was received. Great service!"
Jerry H.
January 2021

"Service was excellent, and I couldn't be happier."
Nina S.
November 2020

"Suitable for what we needed and price was competitive. We needed to replace a dead actuated valve for a customer and previous manufacturer never responded."
Charlie H.

"Service was quite satisfactory and very responsive."
Jim S.

"Had such a good experience with my first purchase with Jill who helped answer all of my questions. I bought another product a few weeks later because of the great experience. Keep up the great work and customer service!"
Christian Y.

"Good to see you sell NSF certified valves with actuators....you are the only manufacturer that I could find with CSA approved actuators."
Marty W.
October 2020

"Excellent customer service and very easy to do business with."
Beatrice U.

"Would like to see more accurate stock status on website."
Georgia B.

"The purchasing process from Valworx was great. We were able to get the valves the next day and get them installed. High quality valves at a fair price."
Doug S.

"Everything about the process was easy. Ordering and payment was fast. Product arrived right on time. No downside to working with Valworx."
Jeanie J.
September 2020

"Wonderful srvice and simple selection."
Joshua F.

"Your company exceeded my expectations. Delivery was quick as anticipated from NC, but same day shipping always pleases."
Michael S.

"I had a very good purchasing experience."
Bill L.
August 2020

"Website was very easy to use and order online."
Clayton T.

"I appreciate the prompt reply to my requests for quote or technical information."
Yves M.
July 2020

"Very pleased when I called to find out about the valves. Staff was very friendly and helpful."
Troy C.

"Price and delivery were spot on! Keep up the good work and great support!"
Matt D.
June 2020

"Great turnaround time!"
Chris N.

"Customer service was very helpful, price comparable, quick turn around."
Tony S.

"Excellent delivery timing. Valve not inexpensive but worth the price. Found Valworx by internet search and was impressed with the wide range of products. The apparent power of the motor and the power to open and power to close operation; options for voltage is a plus, speed of order fulfillment was impressive."
Ron W.
May 2020

"Good experience!"
Michael B.
April 2020

"I would recommend Valworx to anyone!"
Chris H.

"Called tech support for a question on wiring and received excellent service."
Roger J.

"Thank you fo the wonderful service."
Marc B.
March 2020

"Excellent customer service from Sheri."
Renae W.

"Quick prep of valves being ready for pickup worked out really well."
Michael H.

"Experience was great. Limited time to source, obtain & install valve. Everyone spoke to at Valworx was super helpful. Matt was incredibly accommodating."
Ozzie B.
February 2020

"The website was very good and when I ordered the product on the phone, the person (Jill) helping was very good. Experience could not have been better. Products installed and working great!"
David B.

"Very happy to do business with such great company."
Colton S.

"Service was way better than expected. Very satisfied."
Hector P.
January 2020

"System works great and communication was perfect!"
Eric D.

"Service has been spot on, will purchase again."
Ralph M.

"Delivery set for partial 2 months after I've ordered it. Wish I could have gotten a complete order but understand it was out of stock."
David B.

"Valves work well in our application price and delivery were very competitive - I will be purchasing more valved in the near future."
John M.
December 2019

"The service I received when I called was absolutely amazing. The lady I spoke with was extremely helpful and friendly. Will definitely order through Valworx again."
Spencer F.

"We wil be purchasing more products in the future! Questions were answered quickly. Great Job!"
Rusty R.

"Your staff is very knowledgeable and helpful! I will purchase from Valworx in the future."
Kerry S.
November 2019

"Great website, great product, & easy installation."
Peter P.

"100% will order again. Great Experience. Very much looking forward to working with your team again!"
Jason P.
October 2019

"Exceeded my expectations, will purchase again."
David V.

"I will purchase again. I don't usually give 5's so wonderful service and products, thank you!"
Zack T.

"Service was great! Had to change from electric to pneumatic before it was shipped. No problems w/ the way your company handles and deals with customers."
Doug R.

"Customer service was great!"
Mike D.
September 2019

"Very fast service!"
Aurelio P.

"Customer service is very knowledgeable regarding the products."
John Z.

"Price brought my score down but I will definitely purchase again."
Bill K.

"Purchasing was very smooth and delivery was on time...will purchase again from Valworx."
Don A.
August 2019

"Appreciate the thoroughness of Valworx's work w/ getting back with responses and immediately processing the order and shipping out. Valworx does a great job!"
Lacey A.

"Exceeded my expectations. Fast delivery is important."
John C.
July 2019

"You guys are great!"
Ryan T.

"Valworx helped make my decision with comprehensive spec information available on their website."
Rick S.

"Service was great, would like better pricing."
Ken T.
June 2019

"Very pleased with service and product. Arrived in timely manner and was just what we needed."
Deborah M.

"Will come to Valworx when I need valves."
Jay G.

"We searched for exactly the type of valve we bought from you from multiple major valve companies, and Valworx was the only one we could find. Will be buying more for a specific customer."
Justin M.
May 2019

"I am very happy with the way the order and subsequent return were handled. I will gladly purchase from Valworx in the future."
Mike P.

"Purchasing experience was good and easy process."
Todd T.

"Service was great! Will come back to Valworx to purchase similar product when we are in need."
Steven P.
April 2019

"Very cost competitive and go out of your way to make sure I get what I need. Valworx is a top of the line business!
Jon R.

"Keep up the great work!"
Judith G.
March 2019

"Absolutely purchase again. Great service and ultra fast shipping."
Jim W.

"I am very impressed by the quality and performance of the product. It is exactly what I needed!"
Phil P.
February 2019

"Easiest online order placed in a long time-system is fantastic speedy order and delivery."
Dan S.

"Great products & fast service."
Howard S.
January 2019

"Documentation and customer service was fantastic. Very nice to go to the source instead of purchasing through Belimo or Bray. Order showed up quickly and worked well."
Michael S.

"5 star service, price & delivery were outstanding."
Calvin M.
December 2018

"Keep up the good customer service and will be purchasing again."
Rubin A.